The Public Works Department is responsible for maintaining the:
- City sanitary sewer collection system
- Potable water distribution system
- Three groundwater wells and wastewater treatment plant
- All the facilities associated with these systems
New Water/Sewer Accounts:
To establish new water/sewer service, please complete the forms at the links below and return them to city hall with the required deposit. The customer service representative at the front desk will assist you.
Please contact us at (281) 298-5522 regarding water leaks and sewage backups. The City may be of assistance in determining if a sewage backup is the result of the City's main collection line or a private residential sewer line.
The tables below show the water and sewer rates for the City of Shenandoah. The consumption charges are the same for all users for water and sewer, except residential sewer customers will be charged $2.00 per 1,000 gallons with a maximum consumption of 10,000 gallons. Water bills reflect consumption per 1,000 gallons (10 = 10,000). There's an additional $0.66 per 1,000 to cover fees for the Lone Star Groundwater Conservation District and Groundwater Reduction Plan.
Contact the Public Works Department at Shenandoah City Hall with any questions at 281.298.5522.